Customer Support & Inquires

We invite you to contact us if you have questions about our products and services, or why certain information is appearing on a report.

FAQs

We answered your Top 5 questions. Please visit our FAQ page for a comprehensive list of frequently asked questions.
What is a car history check?

A car history check provides all the information on a specific vehicle’s history. Depending on the thoroughness of your chosen service, you can find out information like the registration, mileage, damage reports, and whether the vehicle has ever been written off or stolen. In some cases, you can also find out about factory recalls and learn the historical market value of the car.

What is the best car history report in America?

CARFAX™ provides a comprehensive car history check with everything you need to know about a vehicle. Our vehicle history reports are unique because they include safety recalls, automated finance updates, and a visual written-off damage report that shows you exactly where a car has endured damage. On top of that, our reports include the following:

– Write-off check
– Stolen check
– Finance check
– Price valuation analysis
– Tampered or Altered Info
– Junk & Salvage Info
– Odometer check
– Registration details

Is a car history check the same as a VIN check?

Yes. A VIN check specifically searches the Vehicle Identification Number to find out who has interests in the vehicle. A VIN check can form part of a car history check, but it does not tell the entire story. As a result, car history checks are more valuable because they can tell you everything you need to know about a vehicle, including its damage history and its market valuation.

When do I need a car history check?

You should do a car history check whenever you find a car you want to purchase, particularly if the car is second-hand. You should do another check on the day of purchase to make sure nothing has changed with regard to the financing. CARFAX™ takes the stress out of this for you by providing free automated finance updates, running 6 checks per day for 14 days to alert you about any status changes. We will immediately inform you if something changes.

How do you check if a car has been in an accident or stolen?

Car history reports can tell you if a car has ever been stolen or written off. All you need is the VIN number, and you can search a car’s history on CARFAX™ to see if there’s something you need to know. By consulting the written-off vehicles register (WOVR), a car history report can help you understand more about a vehicle’s history before you buy it, keeping you safe during your purchase.

Most easy-to-read report with basic vehicle details.

The easiest way to do a car finance check is to get a basic report.

Stolen Vehicle Check Check if the vehicle has been stolen before purchasing.
Price & Odometer Comparison Market comparison. Get the best deals on used cars.